As you may (or may not) know from our previous blog post, Pier Recruitment has recently undergone a professional cleanse! To refresh your memory, last month we enjoyed a ‘staff well-being week’ which included:
– A visit from Paula and John from the Minds Matter Now, Stress Management & Resilience Development Consultancy, who lead a day session on how to de-stress both in the workplace and in personal life.
– A visit from Sasha and Matt from HSBC’sFinancial Wellbeing team, who lead 1-2-1 and group sessions about how to manage finances and ways to overcome money-related worries.
– Finally, the team was treated to an Italian Meal – a lovely way to end the week of de-stressing whilst allowing us to have fun, outside of the office.
With the staff tended to, refreshed and raring to go we decided to give the business itself a little TLC. “What did you do?” – I hear you cry in excited anticipation! Well, we are pleased to announce we are now ISO9001 certified! Understandably, this probably means diddly-squat to many of you – so please read on for a little overview of what this means.
ISO9001 QUALITY MANAGEMENT SYSTEM CERTIFICATION
WHAT? “An ISO 9001 quality management system is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction”.
WHY? “This system has been proven to make business owners and managers feel more in control and ensure everyone within the organisation is clear about what they do, whilst having the ability and authority to resolve problems quickly and effectively”.
An ISO Certification is the proof to your stakeholders, customers, and staff that you keep your promises.
Figures: Detailed analysis showed that over a 10 year period, companies who had implemented the ISO9001 system gained a greater return on investment against those who did not. In addition, productivity and sales generation was also greatly improved. A recent survey into the benefits of ISO9001 certification and quality management showed companies reporting a75% increase in customer satisfaction–what would a75% increase in customer satisfaction do for your business?
Based upon this, customers are far more likely to contact a company if it uses an ISO9001 holds the ISO 9001 certification.
This process takes approx. 6-8 weeks
WHO? An ISO 9001 certification can be achieved by any business of any size, in any given sector, which is looking to increase and enhance business productivity and performance.
WHERE CAN I GET THIS OR FIND OUT MORE? ISO Quality Services Ltd is an independent organisation that specialises in the implementation, certification and continued auditing of ISO and BS EN Management Standards. They also offer ISO / BS consultancy, training and internal auditing.
ISO Quality Services is one of the UK’s leading ‘total solutions’ providers and have adopted a simple, cost-effective and no-nonsense route to BS EN ISO certification and have been established since May 2000. They work with a variety of clients including small one-man bands up to large international multi-million turnover companies.
Please take the time to visit their website at >>> https://www.isoqsltd.com/ to find out more.
BEST BUSINESS OF 2017 – THREE BEST RATED
We didn’t expect this one…but Pier Recruitment are ecstatic to announce that we have been voted as one of the top three Recruitment Agencies in Brighton! We are so proud to be noticed as (and listed as) a company providing consistent high-quality within our sector.
The review team at Three Best Rated© has approved our business listing using a 50 point inspection which includes everything from; checking reputation, history, complaints, ratings, satisfaction, trust and cost – to the general excellence of Pier Recruitment, overall.
Three Best Rated© was created with a simple goal to find customers the top three local businesses, restaurants, professionals and health care providers in their area. They display businesses only verified by their employees and they ensure that businesses do not pay them to list them, ever. Three Best Rated© believe that local businesses provide better and personal services than corporations and that local businesses know your city better since they live there too. Their policy is free to list because if you can pay to list, then is it really the best business? Motto: No Pay to Play!
For more information, please visit the Three Best Rated© website >>> https://threebestrated.co.uk/recruitment-agencies-in-brighton
We are really excited by the successes that Pier Recruitment continues to achieve and are so pleased that our ethos of 100% customer service is really driving the business forward, resonating with both our clients and candidates.Tags: award, award blog, best business, best business 2017, Best rated, best recruiter, best recruitment agency brighton, best recruitment agency crawley, best recruitment agency sussex, blog, brighton, Business, business award, Business Blog, business certificate, certificates, certifications, certified, crawley, highly rated, hove, ISO, ISO 9001, Quality, quality management, rated, recruitment award, sussex, top 3, top three
This post was written by Emma Jones