Pier Recruitment
Brighton and Hove Recruitment
Brighton and Hove Recruitment

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Senior IT Service Support Engineer

  • Location:Carlisle, Cumbria
  • Salary:£28000.00 - 32000.00
  • Job Type:Permanent
  • Date Posted:14/04/2021

This client is based in Carlisle and is a fast passed telecommunications / IT business.

They offer lots of opportunities to develop and further their employees' careers offering training and personal development plans. They are a very sociable Company and regularly hold events such as Pub Quizzes, Sports Events, Awards Ceremonies and many more.

We are currently supporting them to find a Senior IT Service Support Engineer.

They have a wide range of customers based all over the UK and this is an excellent opportunity for an engineer looking to move up to a more senior role.

The role will be a mixture of field and desk work for customers, supporting the sales team on IT

opportunities as well as mentoring and acting as an escalation point for more junior engineers.

Main Duties will include:

  • Providing onsite and remote technical support.
  • Remote support & installations.
  • Dealing with any third parties to complete any of the above.

Core Technical Skills Required:

  • Windows Server 2008 - 2016
  • Managing Active Directory environments
  • Group Policy in an environment of 30+ devices
  • DNS, DHCP, and the TCP/IP suite
  • WDS, MDT, or other imaging tools (both creating and deploying images)
  • Windows 7 - 10
  • Office 365
  • Virtualisation environments (Hyper-V and VMWare)
  • Switch configuration and VLAN management
  • SharePoint Online
  • iPad/tablet deployment and management
  • Wi-Fi installation and configuration
  • Network cabling installation and technology

Desirable but not Essential:

  • Firewall/Watchguard configuration and management
  • SDWAN experience
  • Hosted telephony
  • Microsoft/Cisco certification.

About You

  • Ideally experience in a similar role and have a can-do attitude. This role could take you all over the UK so you should be willing and able to spend some time away from home.
  • Good communication skills are paramount - listening to our customers is just as important
  • as talking to them.
  • You will be working as part of a highly experienced and motivated team and be expected to be prepared to assist in other projects to pick up new skills.
  • Clean valid UK driving license is essential.

If you want to start your career in a fast paced, IT / telecommunications environment, please apply online today

We do not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

We act as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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