Pier Recruitment
Brighton and Hove Recruitment
Brighton and Hove Recruitment

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Customer Support Administrator

  • Location:Worthing, West Sussex
  • Salary:£19000.00 - 21000.00
  • Job Type:Permanent
  • Date Posted:02/07/2019

Customer Support Administrator

Salary: £19k - 21k DOE

Location: Worthing

Hours: Mon-Sat 9am-17.30 (5 days per week)

Do you want to work in a fast-paced environment where you can offer customers outstanding service within a family run and friendly organisation?

You will already have a strong background in sales administration and customer service with a strong work ethic and can effectively prioritise.

Responsibilities:

  • Dealing with customer queries by phone, email and correspondence
  • Deal with the customer journey from customer enquiry to the delivery of goods
  • Quoting customers over the phone and closing sales
  • Processing sales orders through the CRM system
  • liaising with the warehouse
  • Dealing with complaints through to resolution
  • Liaising with the sales reps
  • Dealing with supplier queries, checking stock and giving delivery updates
  • Updating the website

The right candidate will have the following skills and attributes:

  • Great communication skills
  • High level of customer service skills
  • Proven sales administration background and ideally have worked within a sales environment
  • Highly organised
  • Strong work ethic
  • Good sense of humour

This is an immediate vacancy and is a fantastic place to work in an environment where you can add value. For more information on this role please call Sarah Nicholas on 01273 947810 or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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