Pier Recruitment
Brighton and Hove Recruitment
Brighton and Hove Recruitment

Candidate & Client
Testimonials

  • Pier helped me to find a job within a week of joining their services which was great. They talked me through the position and stayed in contact – plus they still stay in touch now. Everyone at the office seems very friendly if you ever need to ring them with a query. I would use them to find another position in the future.

  • I just wanted to say a big thank you to you both for your efforts in finding me work since I registered with Pier. Although I am registered with a couple of other agencies also, I can honestly say it’s only yourselves that have so far consistently found me roles (or offered me the opportunity of a role) in the relatively short time I’ve been registered: so important in the uncertain world of temping!

  • Great experience and very helpful, friendliest consultancy I’ve come across!


After going through previous recruitment agencies, I can say with confidence Emma and the consultants at Pier have been the best I have dealt with, they were lovely and really friendly! Always available to speak to with any questions and continuously kept in contact with me regarding any updates. My consultant, Emma got to know me and my background to find a role that would suit me which I would settle into (now I have thanks to her) and didn’t try to place me in just any role to help stats that she may be targeted on. Overall I would definitely recommend Pier, it was a great experience and they took good care of me.

Just wanted to say a huge thanks for all your help with getting my new job & an equally as big thank you for the card and chocolate you sent through! Very much appreciated! I will recommend you in future to any friends and family. Thanks again!

Thank you very much for all the help you've given me! You have been incredibly helpful and I really appreciate that.

Layla She is always quick to respond to queries and good humoured when she does respond. She also makes contact just to see how things are, rather than only being in touch about something specific.

I am just writing to convey my appreciation for the professional, courteous and friendly service Pier recruitment have provided to me. From the first initial phone call with yourself to my placement in my new role, I feel I have been fully supported through the process and have really appreciated the honest feedback and guidance you have provided me with. I will definitely use (and highly recommend) Pier for any future recruitment needs whether it be personal or for business needs. Thank you once again for all your help, and I wish you, and the agency all the best for the future.

I just wanted to say a big thank you to you both for your efforts in finding me work since I registered with Pier. Although I am registered with a couple of other agencies also, I can honestly say it’s only yourselves that have so far consistently found me roles (or offered me the opportunity of a role) in the relatively short time I've been registered: so important in the uncertain world of temping! Anyway, I look forward to hearing of further suitable roles as they become available.

Layla has been great for me. Very approachable, and always ready to come back to me, even when there has been a problem. It is easy to go back & speak to people when everything is good. Not so easy when there is a problem. Thankfully there have been very few problems for me, but when there has been a problem Layla has still kept me informed. I would also like to say that Daisy has always been great for me too. She has always been very positive, & always upbeat (despite some pretty daft questions from me when I started). Congratulations, you have a great team there.

I cannot recommend Daisy at Pier Recruitment enough. Daisy takes the time to find the suitable candidate for the role rather than just having a person available and filling the slot, which seemed to sadly be the case in my pursuit for employment at the time. The approach Daisy takes I feel and has been proven is beneficial to both the candidate and the client. Daisy always objectively answered and dealt with any queries or concerns I had in a timely fashion. When I first started temping where Daisy placed me and other candidates, one of the Managers commented on how pleased she was with the calibre of the temporary staff, again which is a credit to her careful consideration to match the person to the role. Unexpectedly I ended up staying in my temporary role and am very happy on a fixed term contract – just hope it turns permanent! Thank you Daisy, you are a credit to your profession and clients, candidates alike. Well done!

Pier has given me absolutely exemplary customer service. I have dealt with a few recruitment agencies in my time, but none have even come close to the service I received from Pier. Daisy made me feel like I was the only person she was recruiting for. My experience with other agencies in the past has not been great, they made me feel like just a number and if they weren’t successful in getting me a job straight away, I was forgotten, I never felt like this at Pier, the service felt very personal. An example is Daisy was going on annual leave, and she called me the day before to advise that I was still at the forefront of her mind and she was still working on finding me employment, it was very reassuring. Also, when Daisy did my find me a role, I could tell that she was genuinely delighted for me not just on a professionally level, but also on a personal level as well.

I would also like to thank you for your support in finding a new role for me. I had signed with a couple of other recruitment consultants in November and January and was very disappointed with them as I have not had any contact at all from one of them. Since registering with yourselves it has been a totally different experience, you have been very proactive and you made sure that you kept me up to date with opportunities that were a suitable match to my skills. You also kept me informed with progress on the roles that you had sent my details to as well as ensuring that I was fully prepared for the interviews you secured. You have acted in a very professional manner and I would not hesitate in recommending you to anyone I know who is looking for employment.

I would just like to drop you an e-mail to say thank you for the amazing staff you have there at Pier Recruitment. Since registering with your guys, they have always put me forward for the roles that I wanted to go for, kept me up to date with interviews and always stayed in touch with me, unlike other agencies. Out of all the agencies I have registered with, the staff at Pier have by far been the best. I cannot thank you enough and wish all the best for them. Hopefully I will never need to contact your team again but if I do, they will be the first I call.

I really want to thank all the Pier Recruitment Agency team for the amount of detail you provided me in the morning of my first day at work. I ruined the first day of my diet because of the chocolate and card you sent me, but it was totally worth it.

I had a wonderful experience with Pier Recruitment. I approached them whilst looking for a temp job to bridge the gap between leaving one job and starting my own business. I met with Kirsty to fill in the relevant paperwork and discussed my requirements with her. She was able to place me in a great admin role within a week, where I then stayed for approximately 4 months. All of the girls in the office are incredibly friendly and quick to respond to any queries. I was very happy during my time with Pier and as well as the obvious of finding employment they offer lots of little incentives for their temps and managers. For example, during my time with them they were running a Temp of the Month competition. The little details like that make you feel like you are part of a bigger team, something which I think can be very valuable particularly if you are moving between temp jobs regularly and working with a variety of different people. They were able to help me at a time when I was concerned that I would not be able to find a role to suit my needs and I could not have been happier with the result.

Pier helped me to find a job within a week of joining their services which was great. They talked me through the position and stayed in contact - plus they still stay in touch now. Everyone at the office seems very friendly if you ever need to ring them with a query. I would use them to find another position in the future.

Great experience and very helpful, friendliest consultancy I've come across.

The consultant I had was very helpful and friendly. They've always been willing to help so it's 5 stars for customer service alone.

I am just writing to convey my appreciation for the professional, courteous and friendly service you and your colleagues at Pier recruitment has provided to me. From the first initial phone call with yourself to my placement in my new role, I feel I have been fully supported through the process and have really appreciated the honest feedback and guidance you have provided me with. I will definitely use (and highly recommend) Pier for any future recruitment needs whether it be personal or for business needs. Thank you once again for all your help, and I wish you, and the agency all the best for the future.

  • Amazing company, the staff are really friendly and always keen and happy to help. I would definitely recommend going to Pier first in Brighton and Hove. It is highly unlikely you would have to go elsewhere. I highly recommend them to anyone! Thank you!

  • As a local and relatively well known organisation we get approached frequently by agencies and over the years I have met with many.  The one thing which is very frustrating is when you spend time meeting with a consultant and they do not simply listen to what you have said.  Pier has been refreshing to work with and has restored my faith in agencies. They took on board what was discussed at our initial meeting, about not wishing to be contacted frequently and when I have needed assistance, they have sourced good candidates for us, certainly focusing on quality over quantity.  When there have not been suitable candidates available, they have been honest and open about this and keep me in the loop. If we have any future vacancies which require the assistance of an agency to recruit for us, Pier are my first thought.

  • I have used Pier Recruitment both as an employee previously and currently as a recruiter. Pier Recruitment have taken the time to listen to me, in order to match me with a role that I didn’t even have on my mind. They knew I was looking for a more permanent position, and 2 months on, I was made permanent. I have found Pier very effective, dynamic and friendly. The team there are super friendly and currently I use pier to recruit temporary candidates. Pier is by far the best local agency I have dealt with and I would recommend both from an employers and an employee’s perspective. I have been dealing with Pier since 2014 and I cannot fault them for anything.


This was my first time working with Sarah and I was not disappointed. She understood the criteria clearly for my desired candidate and only needed to offer me one applicant who was successful in obtaining the role. In a fast-paced environment with little time to recruit Sarah and Pier delivered what I needed. Many Thanks.

I have to say Sarah is absolutely brilliant at what she does, I had four recruitment agencies trying to fill my vacancies and the quality of Sarah’s candidates was by far the best and most selective, she filled two of my three positions (almost three but one candidate let her down badly) and I filled the 3rd position directly to a friend of a friend in the end, so she was the only successful agent. She is always extremely polite, friendly and shows that she genuinely cares. I would highly recommend her and Pier Recruitment to other businesses.

Sarah has sourced applicants with speed for me and has always provided me with a good choice of candidates to view. Having understood our business, she is easy to work with and understands what I am looking for. A great recruiter who is very personable and all round great at what she does.

I highly recommend Sarah and the rest of Pier as a professional, effective and resourceful consultancy. I have worked with Pier to fill both low-skilled and specialist vacancies for different organisations and found their ability to provide relevant candidates extremely accomplished. As well as providing a professional service, Sarah has a warm and friendly manner and is very much able to adapt her approach to a situation and build solid relationships. I have found in the past that some consultants can be somewhat relentless when waiting for candidate feedback but I have never had that problem with Sarah. She is a pleasure to work with and I will continue to do so for any suitable vacancies that may arise.

It’s been a pleasurable experience dealing with Pier, I’ve had some bad experiences with recruiters in the past. We’ll certainly keep you posted on other opportunities. Thanks for all of your support with this position, Meika.

You are my star recruiter!

You have a great team there, Mike & Kirsty have been great! Thank you!

I would like to add a comment about Layla, only as she's the only person I deal with. I find her very friendly and reliable. I work with colleagues who have various agencies and we quite often joke that I have a 'premium' agency as other people get incorrectly paid, their agencies constantly miss calls and don't get back to them etc. I really do think you guys are a good agency, and Layla certainly deserves some credit for her [seemingly] hard work.

I have had the pleasure of working with Emma and Pier Recruitment for a number of years now. I must say that Emma is an excellent recruiter who uses her skills and experience to take the time needed to get to know and understand her clients’ specific business needs and internal culture, allowing them to pin-point the high calibre candidates that we need. We engage with Emma on exclusive basis as she knows what we want and works hard for us to secure the candidates we need, therefore there is no point in us needing to consider anyone else. Well done, keep up the good work.

As a local and relatively well known organisation we get approached frequently by agencies and over the years I have met with many. The one thing which is very frustrating is when you spend time meeting with a consultant and they simply do not listen to what you have said. Pier has been refreshing to work with and has restored my faith in agencies. You took on board what was discussed at our initial meeting, about not wishing to be contacted frequently, and when I have needed assistance, you have sourced good candidates for us, certainly focusing on quality over quantity. When there have not been suitable candidates available, you have been honest and open about this which keeps me in the loop. If we have any future vacancies which require the assistance of an agency to recruit for us, Pier are my first thought.

Pier is one of just two recruiters I would ever recommend to others. Emma and others in your office have always been great communicators, keeping in touch at every stage and you have clearly listened well to what it is we look for. It’s so refreshing to deal with someone so genuine.

I have always been very happy with the level of service/customer care Pier provides. I think you understand the business and the culture very well which enables you to find the correct candidates. Always helpful and quick with responses.

I’ve always found Emma and the staff at very professional and super enthusiastic. She is great at keeping the candidate in the picture and is very informative about the role, where information is available. I always find Emma very approachable. She is a great ambassador for Pier.

When I contacted Daisy to seek a temporary replacement, she was more than helpful, professional and understood exactly the sort of candidate I was looking for. She knew her candidates extremely well and by memory and didn’t even have to say 'let me go away and have a look' she was up front and knew exactly who to put forward which I think, personally, when you are up against a time deadline was invaluable. She sent two very competent candidates to see me, which only emphasised her expertise in ascertaining what her clients want and my time was not wasted interviewing people that were not suitable. She also followed up appropriately without hassling and allowed me to consider my decision fully. She even sorted the fee query out professionally and helped and understood how we work as charity and her main focus was to give us the right candidate.

You are never hounding and always professional.

We have used Pier Recruitment for the past six months dealing with them to provide us with Temporary Call Handlers and Administration staff. We have been extremely impressed with the quality of the staff that they have found for us. They keep in regular contact checking to make sure everything is okay and that any issues and/or queries are dealt with quickly and efficiently. This personal touch is very much appreciated and helps maintain a good working relationship between us. We would definitely recommend Pier Recruitment to colleagues in other departments and other organisations.

Sam Trenwith has helped me recruit two important permanent members of staff recently. Throughout the process, Sam has been friendly, efficient and professional - he fully understood the needs of the business and the briefs of the two roles which made the recruitment process from our side so much easier! I fully recommend Sam at Pier Recruitment.

Pier have been amazing throughout this entire process - a vastly better experience than I've experienced elsewhere I can tell you! I've been impressed with your energy, enthusiasm, friendliness and willingness to find out and keep me informed. You're a credit to the recruitment industry - please don't change!

I have found Pier and Sam to be excellent!

Pier has supplied us with temporary staff for the past four years. The quality of the recruits and the service provided by pier has been of the highest standard. We receive regular updates and meetings to ensure we and the recruits are working well together, any issues are resolved quickly and professionally. I would highly recommend them.

I have used Pier Recruitment both as an employee previously and currently as a recruiter. Pier Recruitment have taken the time to listen to me, in order to match me with a role that I didn't even have on my mind. They knew I was looking for a more permanent position, and two months on, I was made permanent. I have found Pier very effective, dynamic and friendly. The team there are super friendly and currently I use Pier to recruit temporary candidates. Pier is by far the best local agency I have dealt with and I would recommend both from an employers and an employee’s perspective. I have been dealing with Pier since 2014 and I cannot fault them for anything.

Amazing company, the staff are really friendly and always keen and happy to help. I would definitely recommend going to Pier first. It is highly unlikely you would have to go elsewhere. I highly recommend them to anyone! Thank you!

I have worked with Pier Recruitment for over a year now and they have placed top-quality temporary staff with us. Nothing is too much trouble for them and they work hard to identify the employer’s needs and match them with top candidates. I would highly recommend.

It’s been a pleasurable experience dealing with Pier, I’ve had some bad experiences with recruiters in the past. We’ll certainly keep you posted on other opportunities. Thanks for all of your support with this position.

As a local and relatively well known organisation we get approached frequently by agencies and over the years I have met with many. The one thing which is very frustrating is when you spend time meeting with a consultant and they do not simply listen to what you have said. Pier has been refreshing to work with and has restored my faith in agencies. They took on board what was discussed at our initial meeting, about not wishing to be contacted frequently and when I have needed assistance, they have sourced good candidates for us, certainly focusing on quality over quantity. When there have not been suitable candidates available, they have been honest and open about this and keep me in the loop. If we have any future vacancies which require the assistance of an agency to recruit for us, Pier are my first thought.